CellSystems

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Customer Feedback

Customer Type Customer Prospect

Type of Product Used
Primary Cell Culture
Stem Cell Culture
3D Cell Culture Models
Cytokines, Chemokines & Growth Factors
Enzymes
Coagulation & Heamostase Reagents
Human Bio Specimens

Other

Questions

1. How much do you agree with the following statement:
CellSystems products represent a very good value for their price?
completely disagree completely agree 12345

2. If asked by a colleague in your company, how willing would you be
to recommend CellSystems as a supplier of quality products?
very unlikely very likely 12345

3. Have you ever made purchases from one of CellSystems competitors? yesnonot sure

4. If you have purchased from one of CellSystems competitors,
how would you rate the quality of CellSystems product versus the competitor's?
very inferior superior 12345

5. What kind of new products would you recommend
we add to the current product portfolio and why?

6. How accessible are we at CellSystems to you, our customer?
very inaccessible very accessible 12345

7. If you have purchased from one of CellSystems competitors, how would you rate CellSystems customer service and technical support as compared with a competitor?
very inferior superior 12345

8. Overall, how satisfied are you with CellSystems?
completely dissatisfied completely satisfied 12345

9. Please help us understand this rating by describing
why you rated CellSystems as you did in question 8.

10. Do you have any additional comments, complaints,
compliments or concerns you care to share with us?

More Information

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